Communication Skills to Showcase as an Admin Professional

October 12th, 2017

As an admin professional, communication is a key part of your job. When you are trying to find work in the administrative field, you want to ensure any company considering your application is aware of your strong communications skills. This means you’ll need to showcase your talents in your application, resume and interview.

Four key communication skills to show off if you are hoping to get hired as an admin professional include:

  • Listening skills: Admins need to be able to take direction. Listening is one of the most important parts of communication, and it is a skill that many people struggle with. Show you are a good listener by listening actively during all interactions with the hiring manager. This means giving your full attention to their words instead of planning your reply in your head and directly answering questions with information they are looking for.
  • Questioning skills: To understand how you can serve your boss and your company, make certain you can ask informed and intelligent questions. You can show off these questioning skills in an interview by researching the company and asking smart questions of the hiring manager during the interview process.
  • Conflict management skills: Problems will inevitably arise at any work site. You need to be able to communicate effectively in stressful situations and understand how to diffuse problems that could arise.
  • Assertive communication skills: As an admin, you may have to take charge in controlling access to your boss, making travel and other arrangements and obtaining work product that your boss requires. This does not mean you need to communicate aggressively, but you do need to be able to speak up and make your voice heard in a way that will cause other people to listen and take you seriously.

If you are an admin professional looking for an open position with an employer who will value your communication abilities and other key skills, turn to SmartTalent for help. Our staffing professionals have assisted admins in Kirkland, Fife, Renton, Lacey, Lynwood, Everett and surrounding areas to find great jobs that allow them to take their careers to the next level. Give us a call today to find out more about how we can help you.

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Customer Service is Key to Your Company’s Success

October 10th, 2017

Every business, whether it provides a product or a service, needs to also provide one key thing: good customer service. Customers won’t come back to a company that treats them poorly or does not appreciate their business. Every person your clients deal with at your company will shape the experience the client has, so it is important that customer service isn’t just a job: it needs to be way of life at your organization.

To make sure you’re providing the very best customer service in all client interactions with staff members:

  • Know how to hire customer service staff: Your customer service staff are on the front lines when it comes to dealing with current and potential customers. You need to hire staff members who can express empathy, solve problems and be great brand ambassadors. Conduct your interviews carefully by asking about the candidate’s customer service philosophies, past successes and problem-solving skills. Consider working with a staffing service to make sure you’re hiring the very best customer service representatives.
  • Develop a corporate culture focused on customer service: Every department at your business needs to remember their jobs only exist because you have customers. This means when they’re doing their jobs – whether they’re in IT, on the executive level or in marketing – they need to think about how they can best serve the end user of your products or services.
  • Provide training on customer relations to staff members: All staff members who work for your organization should know your company policies on customer interaction and should be trained on how you want your brand to come across to the public. Staff should be reminded they are acting for the company in all interactions and should maintain a professional demeanor whenever they are acting in their official capacity.

SmartTalent can help you to hire customer service professionals and other staff members in Kirkland, Fife, Renton, Lacey, Lynnwood, Everett and surrounding areas who understand the importance of providing customers with an awesome experience. To find out more about how our staffing service can help you to make sure every member of your team is committed to positive customer relations, give us a call today.

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A Temporary Workforce is Just What You Need

October 5th, 2017

Companies are increasingly moving away from hiring full-time workers and instead are opting for a temporary workforce. Hiring temps is a great way to fill positions stat your organization, especially if you work with the right staffing service to help you find skilled temporary workers who can hit the ground running.

Some of the key benefits to hiring temps include:

  • Flexibility in hiring: When you hire a full-time staff member, the hiring process is generally lengthy. You may need to offer the employee benefits, complete a full onboarding process and negotiate a comprehensive salary deal with the full-time staff member. You could also put your company at risk of a lawsuit if something goes wrong. When you bring on a temp worker, there is no commitment on your company’s part and you can work with the staffing agency so all the details are handled by the outside agency.
  • Filling gaps in your workforce: When you have a need for an employee who can bring a particular skill to the table, you can bring in that worker only for the length of time you need him. You can also bring in temp employees when full time staff go on vacation or if they otherwise cannot be at work for a period.
  • Handling increased work loads: Most businesses have boom and bust cycles. You may have a busy season where demand for your products substantially increases, or a slow-down period where regular sales decline. Bringing in temporary staff members allows you to ensure you have exactly enough people working to fulfill your current needs and no more.
  • Keeping costs low: Hiring temp workers costs less because you typically don’t have to pay for unemployment insurance or other employee benefits for those workers. You also won’t be paying people to work when you don’t have anything specific for them to do, as you must do if you have a full-time staff member you want to keep employed.

If you are convinced that a temporary workforce is right for your organization in Kirkland, Fife, Renton, Lacey, Lynnwood, Everett and surrounding areas, SmartTalent is here to help you build your team. Our staffing service has a vast network of great temp employees who will be assets to your organization. To find out more about how our staffing service can help you, give us a call today.

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Not Hearing Back After You Apply for a Job?

October 3rd, 2017

When you apply for a job, it’s frustrating if the company you applied to does not contact you. You want the opportunity to move forward in the hiring process and show off your skills, and it is easy to get discouraged in your job search if every resume you send seems to disappear into the abyss without generating any interest.

If you’re not hearing back from companies you submit applications to, it’s important to consider the reasons why and make a few tweaks to your job search process so you can get a better response rate.  Here are a few key ways to solve common problems that prevent you from hearing back when you’ve applied for work:

  • Problem: Your qualifications don’t match the job. Employers often have a clear idea of what you are looking for. They may scan your resume to see if you have included keywords they are looking for, and they may disregard your application if they don’t think your skills are a close enough match. You can reduce the chances of this happening by showing clear proof on your resume that you have the skills the employer is looking for. You can also contact the company to follow up. They may be impressed by your eagerness and take another look at the resume.
  • Problem: Your application has errors. An application with mistakes is often a deal breaker since employers assume if you made errors on the application, you are likely to make mistakes on the job. Proofread your resume, cover letter and application very carefully, and consider having a friend or family member take a look to see if there is anything you missed.
  • Problem: Your resume or cover letter is too generic. Employers can spot a generic resume and often will discard it because it shows you didn’t care enough to tailor your resume to the job. Make sure both your resume and cover letter are updated for each position you apply for.

If you are tired of not hearing back from companies, it may be time to get help from a staffing service who can get your resume to the right people and can help you apply for a job more successfully by connecting you with companies looking for people like you.

SmartTalent can help you to get your foot in the door in top companies in Kirkland, Fife, Renton, Lacey, Lynnwood, Everett and surrounding areas. Give our staffing service a call today to find out how we can help you.

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Why You Need to Stay in Touch With Your Recruiter

September 27th, 2017

If your recruiter has helped you to land a great assignment, you are probably focused a lot on your job and may not be thinking as much about staying in touch with the recruiter. The reality is, you should keep in regular contact with the recruiter to ensure you are prepared for future job opportunities.

There are several benefits to staying in touch with your recruiter even when you are on assignment including:

  • Providing feedback: Your recruiter wants to help you succeed, and you need to give the recruiter a chance to do so. You should reach out to your recruiter when you are working to provide feedback about the good and bad points of your job. This will give the recruiter more insight into what circumstances you excel in and what company would be the best fit for you. This is helpful in your future job search. Your recruiter can also provide you with tips and advice on how to improve your job performance and do as well as possible in your current position.
  • Learning about new opportunities: If your recruiter helped you find temporary or seasonal work, look ahead to the next opportunity. Keeping in regular contact allows you to find out about other positions that might be opening that could help you advance your career.
  • Keeping up with industry news: You want to make certain you are up-to-date on new developments within your industry so you continue to get hired by companies that want staff members who are on the cutting edge of their profession. Don’t let your skills lapse by not learning new software programs or keeping up with your professional peers. A recruiter can help you find out about changes in your profession and advances in your industry so you’ll keep up with what is going on.

SmartTalent helps you find your dream job and makes it easy for you to keep in touch with your recruiter even when you are on assignment. If you are interested in finding work in Kirkland, Fife, Renton, Lacey, Lynnwood, Everett and surrounding areas, contact our skilled staffing service today to learn about how we can help you.

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Three Benefits of Hiring Veterans

September 21st, 2017

According to a 2012 report, some of the biggest companies in the world have committed to hiring veterans, including Amazon.com where 25 percent of new hires are former members of the military and where many members of the military are hired for management or executive-level positions. Companies that hire veterans tend to excel because of the skills and strong work ethic that veterans bring to the table.

When your company is looking for someone to fill an open position, here are three big benefits of hiring a veteran that you should consider:

  • Veterans have unique capabilities: Veterans have a skill set unlike any other because they have valuable real-world experience in high stress situations. Veterans have strong communication skills, they are great at learning new things, they often have advanced technical training, and they know how organizational policies can work to achieve successful outcomes.  Your company can benefit from hiring some of the toughest, smartest and bravest people that are in the market for work if you hire veterans.
  • Veterans are excellent leaders and problem solvers: Veterans know they must accomplish their missions and there is no room for error. They have strong leadership skills and they are creative problem solvers who can find a way to make things work.
  • Hiring veterans can earn tax credits for your company: Employers who hire veterans may be eligible for Work Opportunity tax credits and/or for Returning Heroes tax credits if they hire eligible veterans. The tax credits available for hiring veterans can be quite substantial, especially if your company hires a veteran who has a service-connected disability. The tax credit under these circumstances could be worth more than $9,000.

If you are looking for veterans to hire in Kirkland, Fife, Renton, Lacey, Lynnwood, Everett and surrounding areas, let SmartTalent help. Our skilled staffing service has a large network of former members of the military who would be perfect in positions in a wide variety of industries. To find out more about how we can help you hire veterans and get all the benefits that this hiring choice entails, give us a call today.

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Showcase Your Military Experience to Help You Land the Job

September 19th, 2017

Former members of the military make wonderful employees and companies that hire veterans tend to do very well. Veterans are excellent at performing under pressure, they are team players and they know how to do what it takes to accomplish every mission. Any employer will be lucky to have you, but showing off your military experience can be challenging when trying to land a job with a civilian employer.

Some key tips to help ensure your military background helps you land the job of your dreams include:

  • Explaining military lingo to civilian employers: Many civilian employers do not understand military rank, acronyms used in the military or military terms. Make sure you are clearly demonstrating your advancement within the military, the skills you have acquired and the accomplishments you had when serving your country. Explain in plain language all you have achieved and when possible, draw analogies to things that people who have never served in the military would be more familiar with.
  • Showcasing your key skills: Being in the military likely allowed you to develop both soft and hard skills. You may have advanced technical training because of all you learned in the military. You assuredly have strong leadership skills, are a great problem solver and have extensive experience working on a team and working in high-pressure situations. Make sure your resume demonstrates all your unique capabilities and make plans to answer interview questions in a way that shows of all your accomplishments.
  • Demonstrating how the skills you learned in the military can translate to helping the company succeed: Employers want to know you will be an asset to their organization, and they may not always be able to envision how your real-world experience earned in the military could transfer to the corporate world. Focus on what the job requires and find ways to explain how the skills you learned in the military can help you add value to the company.

SmartTalent has helped many veterans in Kirkland, Fife, Renton, Lacey, Lynnwood, Everett and surrounding areas land great jobs with companies that appreciate what they bring to the table. When you are looking for work, you want a staffing service that understands why it is so valuable to hire former military members; give us a call. We can connect you with top employers in your area who are interested in someone with your skill set so you can land your dream job. Call today to find out how we can help.

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Five Questions to Ask Every Administrative Candidate

September 14th, 2017

When you are hiring administrative staff for your organization, you want to make certain any candidate you hire has both the soft and hard skills necessary to excel. The interview process gives you your best chance to learn about a potential new hire; however, you want to ensure you ask the right questions so you can find out if the candidate is a good fit.

Five key questions you should ask when hiring an admin include:

  • What software programs are you familiar with? You want to make sure the administrative candidate you hire knows how to use the programs your organization uses. Admins often need to complete work projects quickly and many of those projects will require advanced knowledge of software features. This is typically not something that can be learned on the job if the administrative candidate doesn’t already have a strong background in using the software.
  • Can you give me an example of how you’ve used software on the job? This question allows the candidate to provide concrete examples of their skills and abilities with different software programs. This is important because it’s easy to say you know how to use software even if you don’t – but it’s harder to exaggerate your abilities when you are explaining what you have accomplished in the past.
  • What kind of supervisor helps you to perform best? Make certain the admin candidate is going to be a good fit with their direct supervisor and will be able to work well within your company culture. This question allows you to see if the potential new hire would be a good match.
  • How have you handled conflicts that arose at work? Admins inevitably face points of conflict, whether there is a scheduling problem, an issue with workflow or a problem with someone who wants to get in to see the boss but can’t. A good administrative professional will be able to handle situations with grace. This question helps determine if a candidate has the skills to problem solve.
  • Why do you want to work for this company? You want to know the admin candidate has done their research and seems excited about the job.

SmartTalent can help your organization to find skilled administrative staff at Kirkland, Fife, Renton, Lacey, Lynnwood, Everett and surrounding areas. To learn more about how our staffing service can help ensure you hire an administrative professional who will help your company to excel, give us a call today.

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Is Your Job Search Stuck?

September 12th, 2017

The job search process can get frustrating quickly, especially when you feel you’re seeing the same kind of job ads over and over and sending out resumes time and again yet never moving forward in the process. If you are stuck in a job search rut, don’t just take any job you come across or get annoyed with the hiring process and give up. There are a few things you can do to break out of your unsuccessful patterns and make your job search more successful than you imagined. You can:

  • Work with a recruiter or staffing firm: Staffing firms have a vast network of companies who trust them to help with their hiring. Staffing professionals often know about jobs that are not posted publicly, and they know how to make good connections between candidates and companies that are likely to result in a successful hire.
  • Expand the types of opportunities that you’re looking for: You may be focused on finding a type of position and may be missing out on opportunities to use your skills. If you’re stuck in a rut, it doesn’t hurt to expand your job search and apply for positions in a related field or industry. You never know – you may find something you like even better than your past job.
  • Refresh your resume: If your resume isn’t customized to each job you apply to, or not the best possible reflection of your abilities as a candidate, it could be costing you opportunities. Ask your recruiter to look at it to see if it can be improved or consider giving it an overhaul to make it more organized, easy to read, and focused on the most important related jobs you have had in the past.
  • Tap into your network: Let your friends, family and former co-workers know you are looking for work. Go online and network using tools like LinkedIn and other social media sites and consider joining industry groups in your area to meet new people and potentially find out about new professional opportunities.

SmartTalent can help you to make your job search more effective in Kirkland, Fife, Renton, Lacey, Lynnwood, Everett and surrounding areas. Let our staffing professionals help you explore exciting opportunities, make connections at top companies and break your job search rut. Give us a call today to find out how we can help you.

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Hot Jobs Open for Freight Checkers

September 7th, 2017

 

Freight checkers have a key role to play within the supply chain. It is up to the freight checker to make certain freight is properly labeled and orders are filled accurately. If you have a good eye for detail and you want to help companies to be successful in satisfying demand by getting freight pulled properly and labeled correctly, working as a freight checker may be the perfect job opportunity for you.

Staffing professionals can help you to find open jobs that are available now for freight checkers. Some of the perks and benefits associated with the hot jobs that are currently open include:

  • The opportunity for full-time, long-term work. Jobs are currently available for freight checkers are for full-time work, with work hours scheduled Monday through Friday.  Companies hiring freight checkers hope those employees will stay with the business for a long time and develop an insider’s knowledge of the freight orders and of the industry operations.  You will also open future career opportunities for yourself by successfully working as a freight checker and building your resume. 
  • The opportunity to excel in self-driven work. Freight checkers work independently and can impress their employers and do well in their careers by being self-motivated and efficient. You have the opportunity to control your own success in the workplace by working with a high level of accuracy without a lot of intensive supervision.
  • The ability to hone your skills. As a freight checker, you will be working every day to make sure every order is correct and every label is accurate. You’ll also need to do simple math as part of your work performance. Hot jobs open now require you to have experience as a freight checker, and continuing to do this job will help you to advance your skills even further so you can become a more in-demand employee.

SmartTalent can not only help you to find work as a freight checker, but we can also assist you in finding another position that is a great fit if being a freight checker isn’t your career goal. Whatever your situation, we can help you to find the perfect job to advance your professional aspirations. To find out more about how our staffing professionals can help you, give us a call today.

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