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Resource Center - Looking For A Good Book?
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"Human Resource Essentials: Your Guide to Starting and Running the HR Function - Lin Grensing-Pophal SPHR
Book Description
Starting the human resource function in a company of any size can be a daunting experience. You must be concerned about a wide range of issues, from the operational (establishing policies and procedures) to the strategic (designing a competitive compensation and benefit plan). And chances are that if you're faced with all of these challenges, you are probably an HR generalist. If so, then you will find that /Human Resource Essentials: Your Guide to Starting and Running the HR Function/ is ideally suited to address your workplace realities.
From staffing, training, and performance management to compensation and benefits, policy creation and review, and management reports, this thoroughly revised best-seller offers the information needed to design the HR function. It provides easy-to-follow instructions for designing a foundation for a reliable and productive employee relations strategy.
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"The Essential Guide to Workplace Investigations: How to Handle Employee Complaints & Problems" - Lisa Guerin J.D.
Book Description
Workplace problems and complaints carry serious legal and financial risks to a company—so it's essential to act fast when you receive an employee complaint. But an ineffective or poorly handled investigation can land your company in even more trouble.
The Essential Guide to Workplace Investigations /documents the 10 critical steps to legally and successfully investigate and resolve any type of workplace
- deciding whether to investigate;
- taking immediate action, if necessary;
- choosing an investigator;
- planning the investigation;
- interviewing;
- gathering evidence;
- evaluating the evidence;
- taking action;
- documenting the investigation; and
- following up
This thoroughly revised, essential resource covers harassment, discrimination, workplace violence, employee theft, and, in a new chapter, drug and alcohol use. It also includes updated 50-state charts. It incorporates the latest legal developments including changes to the Americans with Disabilities Act and important decisions by the Supreme Court on age discrimination, age retaliation, and more.
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"101 Sample Write-Ups for Documenting Employee Performance Problems: A Guide to Progressive Discipline & Termination" - Paul Falcone
Book Description
There is perhaps no more dreaded managerial task than communicating with an employee about a disciplinary problem. But when performance problems become apparent, you can’t just ignore them. You need to deal with them head-on.
Not sure of the best way to handle a particular situation? Turn to 101 Sample Write-Ups for Documenting Employee Performance Problems: A Guide to Progressive Discipline & Termination. Now completely revised and updated, this bestselling book has been the trusted resource for managers for more than a decade.
Expertly written, the guidebook covers dozens of problems likely to occur in the workplace, from substandard work quality, absenteeism, and poor attitude to sexual harassment, insubordination, and more.
Among the new write-ups found in this edition of the highly popular reference guide are how to deal with such problems as:
- Politically incorrect behavior
- Lack of leadership or trust
- Failure to communicate upward and/or follow through
- Lack of teamwork
- Use of Internet pornography
- Managerial misconduct and retaliation
- Failure to disclose a conflict of interest or personal relationship
- Violation of intellectual property rights
This completely updated edition also includes an appendix on SOX requirements and samples of how to deal with intermittent FMLA abuse.
Because writing someone up doesn't always result in a correction of the problem at hand, readers will also find creative alternatives to formal disciplinary warnings that will help turn around those flying "just below the radar." There are 18 sample termination letters included.
Also inside: advice for tying progressive discipline to annual performance reviews; ways to avoid drafting documentation that could later be used against your company; summary dismissals; and much more.
The book isn't merely a reference, but a resource that managers can turn to any time they need to generate a corrective action notice. All 101 samples in the book are easily accessible for viewing via the CD-ROM attached to the back cover and can be downloaded and customized with minimal effort.
Simply put, you'll no longer have to guess at what verbiage you should include in a write-up. This one-of-a-kind guide helps managers handle any scenario fairly, constructively, and—most important—legally.
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"Got a Minute? The 9 Lessons Every HR Professional Must Learn to Be Successful" - Dale J. Dwyer, PHR, and Sheri A. Caldwell, SPHR
Book Description
You're sitting in your office, in front of the computer. Stacks of paper, files, and forms sit on your credenza, your desk, and one of the side chairs. The door to your office is slightly ajar, and anyone passing by can see that you are there.
Suddenly, a gentle knock, and a head appears in the doorway. "Got a minute?" You, of course, reply, "Sure. What's up?"
So begins "Got a Minute?" a book about the challenges, missteps, and day-to-day frustrations faced by HR professionals and people managers in organizations everywhere.
Designed to help HR professionals and line managers deal with challenging employees in the workplace, this book enlists a novel approach by tying together several real-life examples of employee behavior within a broad range of circumstances:
- Substance abuse
- Chronic liars
- Culture clashes
- Sexual issues
- Invasions of privacy
- Policy violations
- and much more
Following the stories in each chapter, an analysis of how the business professionals handled the situations highlights the benefits and detriments of their choices.
he stories—many are funny, others are head-scratchers, and a few are even downright odd—are used as examples to illustrate the nine critical lessons of people management. These lessons form the basis of the ethical and legally defensible practices of human resource management and, if understood, will make better people managers.
The question is: Do you know the most important lessons you need to be a successful HR professional?
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"Adams Streetwise Hiring Top Performers" - Bob Adams & Peter Veruki
Furnishes authoritative tips on how to find, interview, and hire the best people for a company, including six hundred interview questions and tips on networking, writing ads, screening techniques, references, and hiring legalities. Ingram answers into specifics, and to using these candidates' specifics to assess strengths and weaknesses.
www.amazon.com
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"Avoid Employee Lawsuits" - Barbara Kate Repa
Book Info
Presents an easy-to-use reference guide addressing the hiring of workers, doing background checks, testing applicants, keeping records, paying workers, avoiding discrimination, guarding against sexual harassment, preventing violence, conducting investigations, and firing.
www.amazon.com
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"Balanced Scorecard" - Robert Kaplan
From Publishers Weekly
Has running a corporate or government or not-for-profit enterprise becomes increasingly complicated, more sophisticated approaches are needed to implement strategy and measure performance. Purely financial evaluations of performance, for example, no longer suffice in a world where intangible assets, relationships and capabilities increasingly determine the prospects for success. Kaplan, a Harvard Business School professor of accounting, and Norton, president of Renaissance Solutions, make a key contribution by describing and illustrating the balanced scorecard, a multidimensional approach to measuring corporate performance that incorporates both financial and non-financial factors. The concept of a balanced scorecard originated in a study group of 12 companies that met throughout 1990; since then, the authors have worked with several companies, including FMC Corporation, Brown & Root Energy Services, Mobil and CIGNA, to create scorecards and use them as a systematic means to implement new organizational strategy. Though still in the preliminary stages of development, balanced scorecards could represent the emergence of a new era of management sophistication, in which both the hard and soft variables of work life are taken into account in a rigorous, testable fashion. Kaplan and Norton provide an excellent, though dry, introduction to a new methodology of management.
www.amazon.com
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"Changing Minds: The Art and Science of Changing Our Own and Other People's Minds" - Howard Gardner
From Publishers Weekly
Gardner, a psychologist and professor at Harvard, examines the factors involved in changing minds on significant issues, in politics, science, business and art. He identifies seven key elements, including reason, research and real world events, that are part of the decision-making process. Certain facets are more heavily weighted in some fields than others: "leaders of large groups often rely on the appreciable resources at their disposal but are buoyed or undercut by real world events," says Gardner (Frames of Mind), who believes this explains why a politician or a CEO will disregard advice in the face of larger issues and popular perceptions. To prove his theories, Gardner analyzes the behavior of several individuals including President Bush, Britain's Margaret Thatcher and Tony Blair, and South Africa's Nelson Mandela. Gardner doesn't limit his examination to politicians because he also believes that artists, writers, musicians and teachers can change people's minds. While the discussions and real-life examples are intriguing and do clarify Gardner's theories, the book doesn't fully deliver on its promise. Although Gardner does offer suggestions on how someone can influence others, he doesn't include a detailed prescriptive strategy for decision makers in the business world. Readers must draw out insights on their own, which, given the complexity of the material, may be difficult.
www.amazon.com
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"First, Break All The Rules" - Marcus Buckingham
Amazon.com
Marcus Buckingham and Curt Coffman expose the fallacies of standard management thinking in First, Break All the Rules: What the World's Greatest Managers Do Differently. In seven chapters, the two consultants for the Gallup Organization debunk some dearly held notions about management, such as "treat people as you like to be treated"; "people are capable of almost anything"; and "a manager's role is diminishing in today's economy." "Great managers are revolutionaries," the authors write. "This book will take you inside the minds of these managers to explain why they have toppled conventional wisdom and reveal the new truths they have forged in its place."
www.amazon.com
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"Fun Works: Creating Places Where People Love to Work" - By Leslie Yerkes
Book Description
* Shows how to create an organizational culture that is fun and productive; create and sustain motivation; and retain your best employees
* Examples and case studies from real-life companies ó including Pike Place Fish and Southwest Airlines ó illustrate the principles of Work/Fun Fusion
Fun Works presents real-life case studies and interviews with dozens of leading authors, companies and individuals that illustrate eleven important principles for creating a funóand productive and profitableóworkplace. Fun Works provides tips, resources, examples, and motivation to make it easy and fun to unleash the power of fun in yourself, your coworkers, and your customers! ëGurus of Fun'óauthors and expertsóoffer their spin on each principle. Lest you say, "That's all well and good but will it work in my industry?" Fun Works shares the voices of individuals, diverse in their backgrounds and professions, who express how work and fun merge for them. An inventory of behaviors will give you concrete indicators of how well you have integrated fun into your work experience.
www.amazon.com
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"Hiring Smart" - Dr Pierre Darnell
Book Description
People are the most valuable asset in today's fiercely competitive workplace. In HIRING SMART, now available in paperback for the first time, Dr. Mornell delineates 45 simple strategies for "people reading"óobserving a candidate's behavior and predicting what they'll be like in the workplaceóthat virtually guarantee hiring the best possible candidate for any job.
www.amazon.com
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"Hiring The Best" - Martin Yale
Book Description
Updated to include the very latest information on the legal guidelines you must follow under the Americans with Disabilities Act.
How many managers have stalled their own careers by hiring the wrong person? Too many.
The most common mistake is believing that if a person can do the job, the person is a good hire. Actually, there are three broad areas that must be probed thoroughly to make the best decision.
* Is the candidate able to do the job?
* Is the candidate willing to do the job?
* And is the candidate going to be manageable?
In Hiring the Best, over 400 questions thoroughly probe these areas and give you the necessary material for the perfect choice. The updated fourth edition of this proven management tool also features an extensive review of the pros and cons of hiring temporary workers, part-time employees, consultants, and independent contractors.
www.amazon.com
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"The Customer Driven Company" - Richard C. Whiteley
From Library Journal
Whiteley, vice president of the Forum Corporation, has based his book on Forum's research with 563 top executives in 44 different organizations. He seeks to provide managers with a step-by-step method for investigating, measuring, promoting, and rewarding product and service excellence that can lead to real customer loyalty. He first identifies the essential ingredients necessary to establish a customer-driven company such as creating a customer-keeping vision, saturating your company with the voice of the customer, etc. Whiteley then provides a set of "toolkits" to enable managers to identify how well their company is doing in the areas identified. A timely work, well organized and presented. Recommended for all business collections.
www.amazon.com
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"The Employers Legal Handbook" - Fred Steingold
A comprehensive guide to the legal rights and obligations of employers.
www.amazon.com
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"The Leadership Pill" - Ken Blanchard & Marc Muchnick
From Publishers Weekly
Blanchard is a veritable self-help book writing machine. His latest-a typically slim volume offering a typically simple parable-concerns a competition between two leaders with wildly different management styles. One leader takes "the leadership pill," which gives him "all the attributes of effective leadership." The other leader does not take the medication. Although the book is presumably not an advertisement for natural healing, it seems that way at times: it turns out the leader who doesn't take the pill winds up winning the competition. The message? Leadership takes time-it can't be learned overnight (or ingested via pill form). Leaders must show integrity, build "a culture of partnership" and affirm their employees' sense of self-worth by letting them know what they do is important. It's a solid, though obvious, message that should resonate with fans of Blanchard's brand of advice.
www.amazon.com
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"Thinking of a Change: 11 Ways Highly Successful People Approach Life and Work" - John Maxwell
From Publishers Weekly
Basing his latest book on the theory that "successful people think differently than unsuccessful people," Maxwell (author of bestselling The 21 Irrefutable Laws of Leadership and Running with the Giants) guides readers on the journey of mastering "good thinking" to achieve their personal and professional potential. Maintaining an encouraging tone and a down-to-earth writing style honed from his more than 30 previous titles, Maxwell details the impact and practical value of 11 kinds of thinking, including reflective, shared, creative, unselfish and big-picture. Useful tips, like how to discover your gifts through focused thinking, ways to break down complex issues with strategic thinking, and how to understand the value of examining the worst-case scenario through realistic thinking, characterize the author's surprisingly concrete lessons. The step-by-step format is bolstered by inspirational quotes, personal insights and high-profile anecdotal evidence about the likes of Priscilla Presley, George Lucas and George Washington Carver. Ending each chapter, emphasizing the discipline needed to think your way to the top, are exercises designed to evaluate and increase your personal progress in each area.
www.amazon.com
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"When You Say Yes, But Mean No" - Leslie Perlow
From Booklist
Calling herself an "anthropologist of corporate culture," Perlow conducts her fieldwork in the office environment, studying the interactions of people in the world of organizations and examining the ways that people do and don't express honest opinions, mostly in an effort to fit in and avoid making waves. She asserts that in our natural desire to be liked and to avoid conflict, we will often say "yes" when inside we are screaming "no," leading to a dysfunctional work environment that devalues relationships and impedes creativity and progress. Yet this pattern is passively promoted by managers in almost every organization, and every time we silence conflict, the consequences get worse; as does the likelihood that we will continue the pattern in a destructive "silent spiral" that encourages anger and gossip. Perlow provides a number of stories and useful exercises that promote expressing differences while preventing the negative side effect of petty arguing, clearly showing that an atmosphere in which open dialogue is encouraged is healthy for both personal and organizational relationships.
www.amazon.com
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By selecting any of the links identified, you will be leaving the Resource Center site. We do not claim or imply any ownership of content to which links are provided. We have provided links to these sites because they have information that may interest you. These links are not an endorsement of the opinions, products, or services presented and we are not responsible for the legality or accuracy of information on these sites, or for any costs incurred while using these sites.
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